Frequently Asked Questions

Activities

We have so many options to choose from that you’re bound to find something that suits your time, budget and level of adventure. Check out our activities page for more details.

 

Moose will book all of your activities. For a few activities you will be asked upon departure if you would like to participate. For the majority your Moose guide will tell you all about them once you are on your trip.

Pick-up and drop-off

You usually arrive at each destination around 5.00pm – 7.00pm. The return time is dependent upon external factors such as traffic and at times there may be delays due to unforeseen circumstances.

We strongly recommend that you do not book other travel or activities on the final day of your tour.

For tours departing from Toronto we can pick up at Hostelling International, Planet Traveler Hostel or you can meet us at our office.

For departures in Montreal and Halifax, the location is the Hostelling International in both cities.

What to bring?

Weather is generally warm however you should be prepared for a variety of conditions.

  • Closed-toed, comfortable walking shoes
  • Flip flops or sandals are handy for warmer locations
  • Sun cream
  • Jacket for cooler temperatures or rain
  • Bathing suit
  • Beach towel – hostels provide bath towels
  • Camera
  • Credit card and/or cash
  • A sense of adventure and smile!

We ask you keep your luggage to one larger suitcase or backpack, and one smaller bag to take with you on the bus. We also ask that you keep your large luggage to a 50lb weight limit. (23kg).

Sleeping bags are not required. The hostels will provide linens. Most hostels provide towels however it’s a good idea to bring a beach towel for during the day!

It’s a good idea to bring a small amount of cash with you, especially if your bank charges high international bank fees on credit card usage. Some activity providers or hostels only accept cash, however your tour guide will ensure you have a chance to get cash from a bank or ATM beforehand.

Accommodations

We book dorm beds for you at our partner hostels at each overnight stop. If you’d like to stay in private rooms or in other hostels or hotels you will need to book your own accommodation. In order to keep on schedule we encourage you to book a hostel or hotel close to the group.

Accommodation costs are included if you book an inclusive tour. If you book a basic package you are responsible for payments to hostels upon check-in. However accommodation is always pre-booked by Moose for every tour. Nights prior to and after the tour must be booked independently if needed.

Most but not all of our partner hostels take credit cards. Your driver will let you know beforehand and you will have plenty of opportunity to take out cash from a bank or ATM if you need to.

Trip Costs

  • Hostels in Canada range from $25 – $53 CAD per person, per night for a dorm bed in shared accommodation
  • Food – budget approximately $15 – $30 CAD per day depending on where you decide to eat. Restaurants will be more expensive and don’t forget to account for tax and tips!
  • Activities—anywhere from $20 – $125 CAD. See activity descriptions for more details or contact our office to ask about what activities are offered on your tour.

Some dinners are included in the tour and some hostels provide free breakfast. See your specific tour to see what’s included.

We understand travellers are on a budget, so we stay at hostels with cooking facilities, and encourage group dinners! You driver will make stops at grocery stores along the way to keep your costs down.

We recommend to budget approximately $15 – $30 per day depending on where you decide to eat. Restaurants will be more expensive and don’t forget to account for tax and tips! Some of your meals will be provided throughout your tour – check out the inclusions for your specific tour to see how many.

Our guides never expect tips, but if you think they did an amazing job then tips are always appreciated! It’s completely at your own discretion.

General

Cancellations will result in a 25% fee if made 14 days or more in advance of your travel date. A fee of 50% applies if less than 14 days but greater than 48 hours is given. A fee of 100% is applied for cancellations with less than 48 hours notice or failure to show up for the booked departure.

Yes! A Moose tour is a great way to meet other people! Many of our passengers travel alone and you may also have small groups of friends and couples on the trip. Smaller tour groups mean it’s easy to meet everyone and make friends along the way!

Most of our travellers are between 18-35 but there are no age restrictions. Travellers under 18 years old are to be accompanied by an adult and for much younger passengers it may be best to arrange private accommodation. Travellers should be adventurous, independent and familiar with hostels!

The Moose buses are safe, comfortable passenger vans seating up to 15 people. They have large windows for catching all the great views, air-conditioning and a sound system to create a great atmosphere!

Please let your guide know if you have special dietary requirements at the beginning of your tour. We will do our best to cater to your requirements. Vegetarian options are always available in our included dinners and lunches.

The basic and inclusive tours do have the same value and are different only in how you would like to pay for your tour.

The inclusive tours have one up front price that includes all accommodation and fees.

The basic tour will have a local fee which covers costs such as provincial and national park entry, included meals, ferry crossings and activities etc. This fee will vary dependent on which tour you have booked. Moose will book all of your accommodation for you but you will pay for these directly to the location upon check-in.